Vision Express Global - - Carry Defective product of London Fog LF512

I bought two pairs of frames from this web site, one in August 2014 and one a year later.First frame came apart in about 11 month time, bridge that connects two lens fell apart due to it was not welded properly.

I complained to the web site and was told that manufacture will NOT be responsible for the defect nor will replace the defective frames as it passed 60 days replacement period. Because I wanted to reused the same lens which are quite expensive, I bought the same frame again.

Unexpected, it came apart again, this time only lasted 3 month, with the same issue - two lens fell apart.The web site refused to offer any replacement or compensation.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Diversity of Products or Services

  • What I liked
    • Prompt response
  • What I disliked
    • Poor quality of the product

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
London Fog Glasses
Review category
Eye and Ear Care
review #739610 by

Author wants to be contacted by the company. Learn more

Had an experience with Vision Express Global? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Vision Express Global. However, many companies do monitor reviews on our site.

You were reading a complaint about Vision Express Global.
Filing a new complaint about